Privacy Policy

Greate Plumbing Services("we", "us", "our") respects your privacy and is committed to protecting your personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

Information we collect

When you use our contact form or call us, we may collect:

• Name, email address, and phone number
• Service requested and message content
• Property location (if provided in your message)
• Technical data such as IP address and browser type (via analytics, if enabled)

How we use your information

• To respond to quote requests and service enquiries
• To schedule and deliver plumbing or tree felling services
• To improve our website and services
• To comply with legal obligations

Sharing your information

We do not sell your personal information. We may share data with service providers (such as email delivery services) solely to operate our business, or when required by law.

Data retention

We retain contact form submissions and customer records only as long as necessary to fulfil the purpose for which they were collected, or as required by law.

Your rights

Under POPIA, you have the right to:

• Request access to your personal information
• Request correction or deletion of your data
• Object to processing where applicable
• Lodge a complaint with the Information Regulator

Contact us

For privacy-related enquiries, contact us at info@greateplumbing.com or call 061 953 4363.